Employee Relationship Management is about managing the relationship among employees within the organization. As the success and failure of any organization is directly related to the collective hard work done by the employees.
The employees should have a sense of comfort among themselves while working in an organization. It is the prime duty of the superiors and team leaders to discourage conflicts in the team and encourage a healthy relationship among employees. An employee has different sets of inter organizational relationships with different people like relationship between co-workers, employee and employer and so on. So, in order to keep these relationships healthy, an employee must try to assimilate in the organization and compromise to his best extent possible.
All the issues among the employees should be solved with a positive frame of mind and cold temper. Whenever clash of thoughts occur, the employees must sit down and discuss in order to find the best way to handle grievances but if the grievances become too big to solve by themselves then HR department should take necessary measures.
– Sometimes a collective decision works better than individual, as it provides many ideas and perspectives an opportunity to come and fly out collectively. Brainstorming sessions also become very effective when they are conducted in the presence of whole team.
-Keeping all the employees in loop while communicating, sending emails is one way to encourage healthy relationship among them. It increases transparency and results in a better and healthy environment in the organization.
– Employee Engagement activities like Celebrating festivals and birthdays together and sharing lunch. Conducting team building exercises and sharing effective feedbacks help employees in knowing each other which creates a bond among them.
In order to maintain a healthy employee relationship many organizations outsource and hand over their baton to HR consultancy, who has a team of HR Specialists. Outsourcing for HR services has become a trend nowadays providing multiple benefits like getting experts help and still being a cost effective measure.